Things you will need to do before moving day
Before you move into your new home, there are some people you should tell. Please see our Getting Ready checklist.
There are also some things you need to do, including arranging insurance for your personal belongings.
Why do I need home contents insurance?
Stroud District Council does not cover your contents as part of the tenancy agreement. It’s a good idea to consider what a home contents insurance policy would cover you for in order to help you make an informed decision on whether you need one.
Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen.
Crystal Insurance Scheme
Stroud District Council has teamed up with Thistle Tenant Risks who provide specialist Tenants Contents Insurance policies. The Crystal Insurance Scheme is a specialist insurance scheme provided by Thistle Tenant Risks and all tenants living in social and affordable housing are eligible to apply.
Crystal Insurance scheme can offer you insurance for the contents of your home including cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments.
Reasons to choose Crystal Insurance Scheme:
- Apply over the telephone or complete an application form
- No excess (you don’t pay the first part of the claim)
- Covers theft, water damage, fire and many more household risks
- Covers tenants improvements (up to £2000 or 20% of the sum insured, whichever is the greatest)
- Covers theft or attempted theft of contents in sheds, outbuildings and garages (up to £3,000)
- Covers damage to external glazing for which you are responsible
- You don’t need to have special door or window locks (just a lockable front door)
- Flexible regular Pay-As-You-Go payment options (fortnightly and monthly premiums include a transaction charge)
- Covers replacement and installation of locks for outside doors or windows and alarms, if keys are lost or stolen (up to £500)
Home contents insurance can help in additional circumstances
Having the right content insurance can help in many difference circumstances:
Who is this policy for?
Thistle Tenant Risks Contents Insurance has been designed to meet the demands and needs of social housing residents looking to purchase home contents insurance and Thistle have approached a single insurer Great Lakes Insurance UK Limited. The cover is subject to the terms, conditions, limitations and exclusions contained in the Policy Wording, which you should read carefully.
The premiums and payment methods available are shown on the rate card here. Please note fortnightly and monthly premiums include a transaction change.
If you are unsure whether this insurance policy is right for you please contact Thistle Tenant Risks who will be happy to help with your queries.
How do I get further information?
If you’d like to apply for home contents insurance, you can do so by completing an application form or by calling Thistle Tenant Risks on 0345 450 7286. Alternatively, visit Crystal Insurance for more information.
Prior to completing the application form, please review the Thistle Insurance Services Terms of Business Agreement and Insurance Product Information Document. These documents give you important information on your rights and how we deal with you and your insurance and key information regarding the insurance cover. Please note that all Tenant Risks business is arranged on a non-advised basis. This means that you will be provided with the key information to be able to make an informed decision on which cover is appropriate for your needs.
What to do if you have a complaint
It is always the intention to give you the best possible service but if you do have any questions or concerns about this insurance or the handling of a claim, you should follow the procedure.
A copy of Thistle Insurance Services complaint’s procedure is available on request. For additional information, view our complaints page.
The Crystal Insurance Scheme is a product name arranged and administered by Thistle Tenant Risks a trading style of Thistle Insurance Services Limited. Thistle Insurance Services Limited is authorised and regulated by the Financial Conduct Authority FRN 310419. Registered in England under No. 00338645. Registered office: Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Thistle Insurance Services Limited is part of the PIB Group.
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